The most relevant tax issues to consider will depend largely on the size, profitability and nature of your business.

For loss-making or early-stage businesses, the focus is on cash preservation. From a tax perspective, that often means R&D tax claims, VAT and payroll taxes are priority areas as these either represent opportunities to generate positive cashflows or real cash or tax leakage.

For larger, profitable financial services businesses, the focus shifts towards tax risk management and tax governance. As the business grows and teams expand, it becomes increasingly important to have strong controls and processes in place to manage tax risk. Making sure the tax or finance teams have an early awareness of these plans is key to managing business tax risk, both in the UK and internationally.

Key tax considerations often include:

• Corporate Criminal Offence: ensuring you have the correct compliance procedures and documentation in place to prevent the facilitation of tax evasion
• Transfer pricing and profit fragmentation: ensuring appropriate policies and documentation are in place to justify an arm’s length price for any related party transactions
• International tax: managing the business’ tax residence and international presence, along with ensuring compliance with local tax rules and reporting requirements
• VAT recovery: ensuring an appropriate VAT recovery method is agreed with HMRC (if necessary) and applied correctly
• Research and Development tax relief: ensuring claims are maximised but robust, minimising the risk of HMRC enquiry, which can be costly and delay repayment of any tax credits
• Mergers and Acquisitions activity: considering tax efficiency of restructures and employee incentivisation

We help financial services businesses of all sizes to identify and maximise tax opportunities, as well as manage and mitigate tax risks across all areas of tax.

Financial Services businesses often incur significant expenditure on research and development, such as software development or upgrading existing systems to meet the new regulatory or tax requirements. In addition, businesses in this sector have not historically taken full advantage of R&D relief.

Making an R&D tax relief claim can be beneficial for financial services businesses at any stage.

Assuming the company pays UK corporation tax, R&D tax relief is claimed through a Company Tax Return. A claim can be made up to two years after the end of the accounting period in which qualifying expenditure was incurred. For example, a company with a year-end of 31 December 2020 has until 31 December 2024 to make an R&D claim in the tax return. We find, however, that preparing an R&D claim on a real-time basis not only tends to increase the value of the claim, because engineers or developers are more engaged in the process, but also ensures a robust claim is made to HMRC. This is because access to supporting data is more easily available.

The first step is generally to determine what qualifying R&D projects the business has been involved in during the relevant accounting period, and then identify the qualifying expenditure that was incurred on relevant projects. It is important to use the Department for Business Energy and Industrial Strategy guidelines when undertaking this analysis.

Our R&D team includes developers who fully understand the projects undertaken by clients at a technical level, who can help prepare a technical narrative to accompany your R&D claim. The amount of supporting explanation required depends on the size and risk of the claim. Our expertise has allowed us to deliver a very high success rate of R&D claims with HMRC.

Many financial services businesses make exempt supplies and are therefore usually only permitted to recover a proportion of the VAT they incur. We often find businesses in this sector have not considered their VAT position in sufficient detail, and we are often able to find VAT savings and efficiencies. We assist many clients in this area, which can be very complex; here is a flavour of the general rules around input VAT recovery.

Where a financial services business is making on ‘taxable supplies’ for VAT purposes, VAT on directly attributable business costs can be recovered. Where the business is carrying on VAT exempt activities such as some insurance, credit and finance services, no VAT recovery is allowed on directly attributable business costs.

For costs that are consumed by the business as a whole, only a proportion of the input tax will be recoverable. The proportion recoverable is determined by the partial exemption method used by the business.

The ‘standard method’ is a calculation based on the value of taxable and exempt supplies and is often the default partial exemption method for calculating how much residual input tax on costs is recoverable. The standard method must be used unless you have agreed a ‘special method’ with HMRC. A special method should be agreed with HMRC if the standard method does not provide a fair and reasonable result for your business.

We often help financial services businesses to determine whether or not the standard method is providing a fair result and, if not, to approach HMRC to agree the best special method for them.

VAT recovery is never allowed on client entertainment or non-business costs.

Due to the new requirements of Making Tax Digital (MTD), the efficiencies of automation have also resulted in further cost savings for businesses. This is something with which we are currently assisting many clients.

Financial services businesses often have an international presence and are involved in cross-border transactions, giving rise to a number of specific tax issues.

Expanding overseas and undertaking cross-border transactions can be common for businesses within financial services. With these come specific tax considerations that can impact reporting as well as other administrative requirements.

Key tax considerations may include:

• Tax residence and international presence: assessing whether an international presence has given rise to tax residence or a permanent establishment in the overseas jurisdiction that will require reporting and compliance with local tax rules
• Double tax relief: determining whether or not any taxes paid overseas by the entity such as corporation tax or other withholding taxes can be relieved in the UK under a double taxation treaty. This may require correspondence with the overseas tax authorities, depending on the nature of the tax paid
• Transfer pricing and profit fragmentation: ensuring appropriate policies and documentation are in place to evidence an arm’s length price for any related party transactions including those overseas
• Anti-hybrid rules: ensuring that where there are intra-group cross-border transactions there is no ‘tax mismatch’ between the tax treatment of the UK and the overseas jurisdiction
• FATCA/CRS: ensuring adequate reporting is undertaken of non-UK financial institutions
• DAC 6: ensuring adequate reports are submitted for EU cross-border transactions if you are an intermediary or a taxpayer.

For financial services businesses, there are now methods available to help with cost savings and efficiencies. The adoption of automation is a significant opportunity that allows businesses to free up more time for more valuable tasks.

With new reporting and regulatory requirements and an era of digital disruption, financial services businesses are moving towards digital transformation, robotics and process automation. This not only enhances the customer or stakeholder experience, but can also create operational and business efficiencies.

Robotic Process Automation (‘RPA’) software is a powerful tool that can perform manual, time-consuming, rules-based tasks more efficiently than humans. For example, it is estimated that 15 minutes of human time is equal to one minute of robot time.

This allows staff to focus their time on value-add processes and saves the business time on manual processes. It also removes the risk of key person dependency in a business if a member of staff is out of the office or leaves the business.

Other considerations to help cashflow from a tax perspective are:

• VAT recovery: ensuring an appropriate VAT recovery method is agreed with HMRC (if necessary) and applied correctly
• R&D tax relief: ensuring claims are maximised but robust, minimising the risk of an HMRC enquiry, which can be costly and delay the repayment of any tax credits

We assist with all the above and our specialist Tax Technology team assists clients of all sizes with operational efficiencies at all stages.